Effective Date: [DATE] · Last Updated: [DATE]
Depending on your interaction with VAYKA, we may collect name, mobile number, email address, delivery address, PIN code, order details, payment status and transaction reference, customer-support communications, device and browser information, website usage information, IP address or similar technical information where applicable, and information voluntarily provided by you.
Payment credentials such as card details or UPI credentials may be processed directly by our payment service provider. We do not intentionally collect or store such sensitive payment credentials unless specifically required and lawfully permitted.
Where reasonably necessary, information may be shared with payment providers, fulfilment partners, logistics and delivery providers, technology and hosting providers, customer-support providers, analytics providers, professional advisers, and government authorities or law-enforcement agencies where legally required.
We do not sell your personal information as a standalone product.
VAYKA may use cookies and similar technologies for website functionality, security, analytics, preferences and, where applicable, marketing measurement. Where required, appropriate consent or preference controls will be provided.
We take reasonable measures to protect personal information against unauthorised access, misuse, loss and disclosure. However, no internet-based system can guarantee absolute security.
We retain information for as long as reasonably necessary for order fulfilment, accounting, legal compliance, dispute resolution and fraud prevention.
Subject to applicable law, you may have rights relating to your personal information, including applicable rights to access, correction, withdrawal of consent, grievance redressal and other statutory rights.
Privacy contact: supportvayka@gmail.com